Trust & Safety

Every account is reviewed by our team before it is approved, including a government issued ID check, so the people booking and hosting on our platform are who they say they are.

Signing in requires both your password and a one time code sent to your verified email. This protects your account even if your password is ever compromised.

Reviews are tied to real completed stays, with a full ratings breakdown covering cleanliness, check in, communication, and location, so you know exactly what to expect.

If something does not feel right about a listing, a review, or a booking, contact us right away through the Contact page and our team will look into it.